Locating the Serial Number on a TCX1000-RDM20 Chassis or Component
If you are returning a TCX1000-RDM20or a TCX1000-RDM20 field-replaceable unit (FRU) to Juniper Networks for repair or replacement, you must locate the serial number of the device or FRU. You must provide the serial number to the Juniper Networks Technical Assistance Center (JTAC) when you contact them to obtain a Return Material Authorization (RMA). See Returning a Hardware Component to Juniper Networks, Inc..
If you want to find the serial number ID label on a component, you need to remove the component from the chassis, see Removing a Power Supply from a TCX1000-RDM20.
You must remove the fan module to read the fan serial number from the serial number ID label. See Removing a Fan Module from a TCX1000-RDM20. The fan module serial number cannot be viewed through the CLI.
Locating the Chassis Serial Number ID Label on a TCX1000-RDM20
The serial number ID label is located on a label as shown in Figure 1.
Locating the Serial Number ID Labels on FRU Components
For each FRU, you must remove the FRU from the chassis to see the FRU’s serial number ID label.
AC power supply—The serial number ID label is on the top of the AC power supply. See Figure 2.
DC power supply—The serial number ID label is on the top of the DC power supply. See Figure 3.
Fan module—The serial number ID label is on the top of the fan module. See Figure 4.