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Locating the Serial Number on a TCX1000-RDM20 Chassis or Component

 

If you are returning a TCX1000-RDM20or a TCX1000-RDM20 field-replaceable unit (FRU) to Juniper Networks for repair or replacement, you must locate the serial number of the device or FRU. You must provide the serial number to the Juniper Networks Technical Assistance Center (JTAC) when you contact them to obtain a Return Material Authorization (RMA). See Returning a Hardware Component to Juniper Networks, Inc..

Note

If you want to find the serial number ID label on a component, you need to remove the component from the chassis, see Removing a Power Supply from a TCX1000-RDM20.

Note

You must remove the fan module to read the fan serial number from the serial number ID label. See Removing a Fan Module from a TCX1000-RDM20. The fan module serial number cannot be viewed through the CLI.

Locating the Chassis Serial Number ID Label on a TCX1000-RDM20

The serial number ID label is located on a label as shown in Figure 1.

Figure 1: Chassis Serial Number Label
 Chassis Serial Number Label

Locating the Serial Number ID Labels on FRU Components

For each FRU, you must remove the FRU from the chassis to see the FRU’s serial number ID label.

  • AC power supply—The serial number ID label is on the top of the AC power supply. See Figure 2.

  • DC power supply—The serial number ID label is on the top of the DC power supply. See Figure 3.

  • Fan module—The serial number ID label is on the top of the fan module. See Figure 4.

Figure 2: AC Power Supply Serial Number Label
AC Power Supply
Serial Number Label
Figure 3: DC Power Supply Serial Number Label
DC Power Supply Serial
Number Label
Figure 4: Fan Serial Number Label
Fan Serial Number Label