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Locating the Serial Number on a TCX1000-2D8CMD Chassis and Module

 

If you are returning a TCX1000-2D8CMD module to Juniper Networks for repair or replacement, you must locate the serial number of module or chassis. You must provide the serial number to the Juniper Networks Technical Assistance Center (JTAC) when you contact them to obtain a Return Material Authorization (RMA). See Returning a Hardware Component to Juniper Networks, Inc..

The serial number ID label of the TCX1000-RCK-1 chassis is located on top of the chassis as shown in Figure 1. The serial number ID label of the TCX1000-2D8CMD is located on top of the module as shown in Figure 2.

Figure 1: Chassis Serial Number Label
 Chassis Serial Number
Label
Figure 2: TCX1000-2D8CMD Serial Number Label
TCX1000-2D8CMD Serial
Number Label