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TCX1000-RDM20 Troubleshooting Resources Overview


To troubleshoot a TCX1000-RDM20, you use LEDs on the ports, management panel, and components.

  • LEDs—When the TCX1000-RDM20 detects an alarm condition, it lights the red or yellow Major or Minor alarm LED on the management panel as appropriate. In addition, you can also use component LEDs and port LEDs to troubleshoot the TCX1000-RDM20. For more information, see the following topics:

  • For information on alarms and performance monitors (PMs), see the TCX Series Optical Transport System Feature Guide.

  • JTAC—If you need assistance during troubleshooting, you can contact the Juniper Networks Technical Assistance Center (JTAC) by using the Web or by telephone. If you encounter software problems, or problems with hardware components not discussed here, contact JTAC.