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Reset Password

If you forget your password to login to the Juniper ATP Cloud dashboard, you can reset it using a link sent by email when you click Forgot Password from the Juniper ATP Cloud login screen. The following section provides details for resetting your password securely over email.

Before You Begin

Procedure

To reset your Juniper ATP Cloud dashboard password, do the following:

  1. Click the Forgot Password link on the Juniper ATP Cloud dashboard login page.
  2. In the screen that appears, enter the Email address associated with your account.
  3. Enter the Realm name.
  4. Click Continue. An email with a link for resetting your password is sent. Note that the link expires within one hour of receiving it.
  5. Click the link in the email to go to the Reset Password page.
  6. Enter a new password and then enter it again to confirm it. The password must contain an uppercase and a lowercase letter, a number, and a special character.
  7. Click Continue. The password is now reset. You should receive an email confirming the reset action. You can now login with the new password.

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