Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?

 

Troubleshooting the TX Matrix Plus TXP-CIPs

 

Problem:

Description:

The following indicate a problem with a TXP-CIP:

  • A red or yellow alarm occurred as shown in Table 1.

  • The yellow FAIL LED on the faceplate of the TXP-CIP is lit.

  • The green OK LED on the faceplate of the TXP-CIP is not lit.

  • A TXP-CIP is not online.

The text in the column labeled ”LCD Message” appears in the display of the craft interface. The text in the column labeled “CLI Message” appears in the output from the show chassis alarms command.

Table 1: TXP-CIP Alarm Messages

Alarm Type

LCD Message

CLI Message

Alarm Condition

Solution

Red

CIP cip-number Failed

CIP cip-numberFailed

A TXP-CIP has failed.

Replace the TXP-CIP.

Yellow

CIP-LCC cip-number CrsCabled

CIP cip-number Cross Cabled to LCC

TXP-CIP 0 is connected to LCC-CB 1, or TXP-CIP 1 is connected to LCC-CB 0.

Correct the control path cabling. See Control Plane Connections from the TX Matrix Plus Router to the Line-Card Chassis.

CIP cip-number Removed

CIP cip-number Removed

A TXP-CIP has been removed.

Reinstall the TXP-CIP in the chassis.

CIP cip-number voltage sensor failed

CIP cip-number voltage sensor failed

A failure occurred in reading the voltage sensors on the TXP-CIP.

Replace the TXP-CIP.

Solution

To troubleshoot the TXP-CIPs:

  1. Check the LEDs on the TXP-CIP faceplate:
    • Yellow FAIL LED on the TXP-CIP faceplate is lit—Use the CLI for the status of the TXP-CIP.

  2. Verify that the TXP-CIP is Online by issuing the issuing the show chassis environment cip sfc 0 command
    user@host> show chassis environment cip sfc 0
  3. Verify that the links from the TXP-CIP to the T1600 routers (LCC) are Up by issuing the show chassis cip command:
    user@host> show chassis cip
  4. Make sure the TXP-CIP is properly seated in the midplane. Verify that each ejector handle has been turned clockwise and is tight.