Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?

How to Locate the Serial Number on an ACX7100-48L Router or Component

 

If you are returning a router or component to Juniper Networks for repair or replacement, you must locate the serial number of the router or component. You must provide the serial number to the Juniper Networks Technical Assistance Center (JTAC) when you contact them to obtain a Return Materials Authorization (RMA). See Contact Customer Support.

If the router is operational and you can access the command-line interface (CLI), you can list serial numbers for the router and for some components with a CLI command. If you do not have access to the CLI or if the serial number for the component does not appear in the command output, you can locate the serial number ID label on the router or component.

Note

If you want to find the serial number ID label on a component, you need to remove the component from the router chassis, for which you must have the required parts and tools available.

List the Chassis and Component Details Using the CLI

To list the components and serial numbers of ACX7100-48L routers, use the show chassis hardware CLI operational mode command.

The show chassis hardware output for ACX7100-48L:

user@device> show chassis hardware
Note

You must remove the fan module to read the fan serial number from the serial number ID label. The fan module serial number cannot be viewed through the CLI. Fan Tray 2 refers to the third module from the left, counting from 0.

Locate the Chassis Serial Number ID Label on an ACX7100-48L Router

On the ACX7100-48L router product models, the serial number ID label is located on top of the device and in a pull-out tab under the chassis status LEDs. See Figure 1 and Figure 2 for an example of where to find the serial number ID.

Figure 1: Location of the Serial Number ID Label on an ACX7100-48L router
Location of the
Serial Number ID Label on an ACX7100-48L router
Figure 2: Location of the Serial Number ID Label on an ACX7100-48L router pull-out tab
Location of
the Serial Number ID Label on an ACX7100-48L router pull-out tab

Locate the Serial Number ID Labels on ACX7100-48L Power Supply Modules

The power supply modules (PSMs) installed in an ACX7100-48L are field-replaceable units (FRUs). For each FRU, you must remove the FRU from the router chassis to see the FRU serial number ID label.

  • AC PSM—The serial number ID label is on the top of the AC PSM. See Figure 3.

    Figure 3: ACX7100-48L AC PSM Serial Number Location
    ACX7100-48L AC PSM
Serial Number Location
  • DC PSM—The serial number ID label is on the top of the DC PSM. See Figure 4.

    Figure 4: ACX7100-48L DC PSM Serial Number Location
    ACX7100-48L DC PSM
Serial Number Location

Locate the Serial Number ID Label on an ACX7100-48L Fan Module

The fan modules installed in an ACX7100-48L are field-replaceable units (FRUs). For each FRU, you must remove the FRU from the router chassis to see the FRU serial number ID label.

Fan module–The serial number ID label is on the bottom of the fan module. See Figure 5.

Figure 5: ACX7100-48L Fan Module Serial Number Location
ACX7100-48L Fan
Module Serial Number Location