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Troubleshooting NPCs on the SRX3400 Services Gateway

 

To troubleshoot an NPC, follow these guidelines:

  • Make sure the NPC is properly seated in the midplane and its screws are tightened.

  • Issue the CLI show chassis fpc command with the slot number to check the status of installed NPCs. As shown in the sample output, the value Online in the column labeled State indicates that the NPC is functioning normally:

    user@host> show chassis fpc 5

    For more detailed output, add the detail option. The following example does not specify a slot number, which is optional:

    user@host> show chassis fpc 5 detail

    For further description of the output from the commands, see the Junos System Basics and Services Command Reference.