Technical Documentation

JCS 1200 Troubleshooting Tables Overview

Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.

If you have run the diagnostic test programs or if running the tests does not reveal the cause of problem, contact your Juniper Networks representative.

If you have just added a new optional device and your system is not working, complete the following steps before you use the troubleshooting tables:

  1. Remove the device that you just added.
  2. Run the diagnostic tests to determine whether the system is running correctly.
  3. Update the firmware for the optional device.
  4. Reinstall the new device.

When you review the troubleshooting tables, follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.