Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?

Guide That Contains This Content
[+] Expand All
[-] Collapse All

    Overview of JCS1200 Diagnostic Tools

    The following tools are available to help you diagnose and solve hardware-related problems:

    • Troubleshooting tables—These tables list problem symptoms and steps to correct the problems. For more information, see the following topics:
    • Diagnostic programs and error messages—The built-in self-test (BIST) program checks the JCS1200 platform during startup and generates error messages if problems are found.
    • Light path diagnostic LEDs—Use the light path diagnostic LEDs on the JCS1200 platform and the JCS1200 components to identify system errors quickly.
    • Real Time Diagnostics—Real Time Diagnostics tests the major components of the JCS1200 platform, including the management modules, switch modules, removable media drives, and the Routing Engines.
    • System event logs—The management module stores system events and can be accessed through the management module user interface.
    • Service data—The management module stores important hardware information that can be accessed through the management module user interface.

    Published: 2013-01-30