Troubleshooting with Chassis and Interface Alarm Messages on the SRX650 Services Gateway

When the services gateway detects an alarm condition, it lights the red or yellow alarm LED on the front panel as appropriate. To view a more detailed description of the alarm cause, issue the show chassis alarms CLI command.

There are two classes of alarm messages:

Chassis alarms—Indicate a problem with a chassis component such as the cooling system or power supply.
Interface alarms—Indicate a problem with a specific network interface.

Examples:

regress@jaky# run show chassis alarms

4 alarms currently active

Alarm time               Class  Description

2009-02-05 09:27:11 PDT  Major  ge-0/0/5: Link down

2009-02-05 09:27:11 PDT  Major  ge-0/0/6: Link down

regress@jaky> show chassis fpc

                    Temp  CPU Utilization (%)   Memory    Utilization (%)

Slot State            (C)  Total  Interrupt      DRAM (MB) Heap     Buffer

  0  Online          -------------------- CPU less FPC --------------------
  1  Online          -------------------- CPU less FPC --------------------
  2  Online          -------------------- CPU less FPC --------------------
  3  Online          -------------------- CPU less FPC --------------------
  4  Online          -------------------- CPU less FPC --------------------
  5  Online          -------------------- CPU less FPC --------------------
  6  Online          -------------------- CPU less FPC --------------------
  7  Online          -------------------- CPU less FPC --------------------
  8  Online          -------------------- CPU less FPC --------------------

For more information about the show chassis alarms command, see the Junos OS Monitoring and Troubleshooting Guide for Security Devices .

Table 26 describes alarms that can occur for a services gateway chassis component.

Table 26: Alarms for Services Gateway Chassis Components

Component	Alarm Conditions	Action	Alarm Severity
Boot media	The services gateway boots from an alternate boot device.	If the internal flash fails at startup, the services gateway automatically boots itself from the alternative boot device (USB storage device). If you configured your services gateway to boot from an alternative boot device, ignore this alarm condition. If you did not configure the services gateway to boot from an alternative boot device, contact JTAC.	Yellow (minor)
Gigabit-Backplane Physical Interface Module (GPIM)	A GPIM has failed.	Contact JTAC.	Red (major)
Hardware components on services gateway	The services gateway chassis temperature is too warm.	Check the room temperature. See SRX650 Services Gateway Environmental Specifications. Check the air flow. See SRX650 Services Gateway Cabinet Airflow Requirements. Check the fans. See Maintaining the SRX650 Services Gateway Cooling System Components. If you must replace a fan, contact JTAC.	Yellow (minor)
Hardware components on services gateway	The services gateway fan has failed.	Place your hand near the exhaust vents at the rear of the chassis to determine whether the fan is pushing air out of the chassis. Replace the failed fan and contact JTAC.	Red (major)

Note: For more information about alarms, see the Junos OS Monitoring and Troubleshooting Guide for Security Devices .

Troubleshooting with Chassis and Interface Alarm Messages on the SRX650 Services Gateway

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