Retrieve the shipping carton and packing materials
in which the Services Gateway was originally shipped. If you do not
have these materials, contact your Juniper Networks representative
about approved packaging materials.
Attach an electrostatic discharge (ESD) grounding
strap to your bare wrist and connect the strap to the ESD point on
the chassis or to an outside ESD point if the device is disconnected
from earth ground.
On the console or other management device connected
to the Services Gateway, enter CLI operational mode and issue the
following command to shut down the Services Gateway software:
user@host> request system halt
Wait until a message appears on the console confirming that
the operating system has halted.
Shut down power to the Services Gateway by pressing
the Power button on the front of the Services Gateway.
Disconnect power from the Services Gateway.
Remove the cables that connect to all external
devices.
If the Services Gateway is installed in a rack,
have one person support the weight of the Services Gateway while another
person unscrews and removes the mounting screws.
Place the Services Gateway in the shipping carton.
Cover the Services Gateway with an ESD bag, and
place the packing foam on top of and around the device.
Replace the accessory box on top of the packing
foam.
Securely tape the box closed.
Write the Return Materials Authorization (RMA)
number on the exterior of the box to ensure proper tracking.