Before contacting Juniper Networks, Inc. to request a Return Materials Authorization (RMA), you must find the serial number on the device or component. To list all of the device components and their serial numbers, enter the following command-line interface (CLI) command:
user@host> show chassis hardware
Hardware inventory: Item Version Part number Serial number Description Chassis TV2955 SRX 3400 Midplane 710-020310 SRX 3400 Midplane PEM 0 rev 0A 740-020226 G087D3000901P AC Power Supply PEM 1 rev 0A 740-020226 G087D3002A01P AC Power Supply CB 0 Rev. 01 750-021914 TV3003 SRX3k RE-12-10 Routing Engine BUILTIN BUILTIN Routing Engine CPP BUILTIN BUILTIN Central PFE Processor Mezz Rev. 01 710-021035 TV2986 SRX3k HD Mezzanine Card FPC 0 Rev. 02 750-021882 TV3420 SRX3k SFB 12GE PIC 0 BUILTIN BUILTIN 8x 1GE-TX 4x 1GE-SFP Xcvr 8 REV 01 740-013111 8043260 SFP-T Xcvr 9 REV 01 740-013111 7303356 SFP-T Xcvr 10 REV 01 740-011782 PAQ2K79 SFP-SX FPC 1 750-016077 TV3401 SRX3k SPC PIC 0 BUILTIN BUILTIN SPU Cp-Flow FPC 2 750-020324 TV3672 SRX3k 16xGE TX PIC 0 BUILTIN BUILTIN 16x 1GE-TX FPC 4 Rev. 01 750-020317 TV3258 SRX3k 16xGE SFP PIC 0 BUILTIN BUILTIN 16x 1GE-SFP Xcvr 0 REV 01 740-013111 70174029 SFP-T Xcvr 4 REV 01 740-011785 P6M0E1P SFP-LX Xcvr 8 REV 01 740-011784 790016D00386 SFP-LH Xcvr 10 REV 01 740-011613 AGS07011055 SFP-SX FPC 6 Rev. 01 750-020321 TV3021 SRX3k 2x10GE XFP PIC 0 BUILTIN BUILTIN 2x 10GE-XFP Xcvr 0 REV 01 740-011571 C728XJ00T XFP-10G-SR Xcvr 1 NON-JNPR T05L49873 XFP-10G-LR FPC 10 750-017866 tv3058 SRX3k NPC PIC 0 BUILTIN BUILTIN NPC PIC FPC 11 750-017866 tv3086 SRX3k NPC PIC 0 BUILTIN BUILTIN NPC PIC Fan Tray 0 1.0 750-021599 TV2960 SRX 3400 Fan Tray
Most components also have a small rectangular serial number ID label attached to the component body.