Returning the AX411 Access Point to the Factory Default Settings

Normally, the AX411 Access Point returns itself to factory default settings every time it restarts. The access point then obtains an IP address from the services gateway that manages it and waits for the services gateway to deliver its configuration settings. If the access point does not receive its IP address and configuration from the services gateway and the Status LED does not light steadily green, you might find it necessary to manually return the access point to the factory default settings.

To return the AX411 Access Point to factory default settings:

  1. Connect the access point’s console connector to your computer’s serial port using an Ethernet cable and the DB9-to-RJ45 adapter used to configure SRX Series Services Gateways.
  2. Establish a console session with the access point using a program such as HyperTerminal and the following settings:

    • Bits per second: 115200
    • Data bits: 8
    • Parity: None
    • Stop bits: 1
    • Flow control: None
  3. Restart the access point:

    • If the access point is powered by Power over Ethernet (PoE), disconnect and then reconnect the Ethernet cable at the Ethernet port on the access point.
    • If the access point is powered by the optional power supply, disconnect and then reconnect the power supply at the power connector on the access point.
    The access point startup messages scroll up the HyperTerminal window.
  4. Watch for the AP Startup main menu to appear in the HyperTerminal window:
    AP Startup -- Main Menu
    1 - Start AP Application
    2 - Display Utility Menu
    Select (1, 2):
  5. Within five seconds, enter 2 to open the Utility menu. If the access point does not detect a response within five seconds, it continues its start sequence. If you miss the five-second window, go back to step 3 of this procedure.

    The AP Startup menu opens:

    AP Startup -- Utility Menu
    1 - Reset to factory default configuration
    2 - Continue to boot
  6. At the AP Startup menu prompt, enter 1.
  7. The access point resets itself to its factory default settings and continues its starting sequence.