Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?

Software Installation and Upgrade Notes


Software Upgrades—JATP Appliance Private Mode

In Private Mode, you must upgrade JATP Appliances manually. See the Juniper Advanced Threat Prevention Appliance—Private Mode Guide for details.

Software Upgrades

Software upgrades to the JATP Appliances occur automatically. The appliance checks for new software and content updates every day at regular intervals, and automatically applies those updates. See the Operator’s Guide for details.

  • Unless you are using JATP in Private Mode, you should not perform a manual software upgrade of the JATP Appliances. If you want a particular software version installed on the appliance, contact Juniper Networks Technical Assistance Center (JTAC) for assistance.

  • For existing installations, ISO files posted to should be used only to recover from critical failures under exceptional circumstances with the guidance of JTAC or a sales engineer.

  • If your appliance was reimaged with an ISO file downloaded from, we recommend that you open a case with JTAC to ensure that the device is registered correctly for updates.

Wipe the Device

To wipe the device, we recommend that you use DBAN software. For instructions about wiping a device using DBAN software, see: