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Known Behavior


This section lists information about product behavior for the hardware and software of JATP Appliances.

  • When integrating JATP Appliances with an SRX Series device, you cannot use fxp0 interfaces to communicate with JATP Appliances. You must use a separate revenue interface. See the JATP and SRX Series Integration Guide for details.

  • Backup and Restore is only for the Web UI configuration and does not include all incidents and events.

  • Alerts are private and are visible only to the user who created them. In addition to the author, you can create additional users (or groups) who can view these private alerts. These users (or groups), users can view unexpected alerts that are not visible in their own views.

  • JATP virtual appliances do not have VMware tools installed. You must power off the appliance for migration and/or cloning by using the CLI.

  • Alerts for command-and-control (C&C) traffic are sent only at initial occurrence to avoid alert fatigue.

  • The system does not enforce resource requirements for disk, RAM, and CPU. Although installations with limited resources might initially work, they eventually exhibit issues.

  • Both JATP Appliance Core and All-in-One devices require Internet access. Other products might report a health alert for “Internet.” You can disregard those alerts.

  • You can deploy JATP appliances as an e-mail collector. There is no separate orderable SKU for this deployment. You can repurpose any of the JATP appliances for this function.