Using CoA Messages with Guided Entrance Services

Typically, a guided entrance service directs a subscriber to a Web site, where the subscriber can select from a group of available services. When the subscriber selects a new service to use, Service Manager uses a RADIUS CoA message to activate the new service—you can also configure RADIUS to deactivate the original guided entrance service. To inform Service Manager to deactivate the original guided entry service, you must include the Deactivate-Service attribute in the RADIUS records of the services that can be selected from the Web site.

If you configure a guided entrance service, you must also ensure that the router’s RADIUS dynamic-request server is enabled and supports CoA messages. See the Configuring RADIUS Dynamic-Request Server chapter in this guide, for information about the RADIUS dynamic-request server and CoA messages.

Table 1 describes a partial RADIUS Access-Accept message for a guided entrance service and the CoA-Request message for the tiered service that the subscriber subsequently selects from the Web site. The CoA message for the tiered service includes the Deactivate-Service attribute that deactivates the guided entrance service.

Tiered Service Selected at Web Site