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Service Manager on E Series Broadband Services Routers, Release 13.2

The JunosE Service Manager application provides authentication, service selection, and service activation and deactivation to subscribers. The application also collects accounting information and statistics, and monitors subscriber and service sessions. Service management is effective for both RADIUS and CLI clients.

This page provides information that enables you to configure the Service Manager application for your subscribers on E Series routers.

JunosE Software Documentation for E Series Broadband Services Routers, Release 13.2

Overview
Configuration
Administration
Troubleshooting

How Service Manager Works

Service Manager Overview

Service Manager Performance Considerations

Service Manager Platform Considerations

Service Manager References

Service Definitions for QoS Policies and Profiles

QoS for Service Manager Considerations

Overview of Referencing Policies in Service Definitions

Service Definitions Overview

How Service Sessions Work

Overview of Managing and Activating Service Sessions

Overview of Managing Subscriber Service Sessions Using RADIUS

Overview of Managing Subscriber Service Sessions Using the CLI

Overview of Activating Subscriber Service Sessions Using the CLI

Understanding Service Manager RADIUS Attributes

Overview of Deactivating Subscriber Service Sessions Using the CLI

Overview of Activating and Deactivating Subscriber Services Using Mutex Groups

How Dual-Stack Subscriber Services Work
Combined and Independent IPv4 and IPv6 Services in a Dual Stack Overview

How Accounting with Service Manager Works

Understanding RADIUS Accounting for Service Manager

Service Interim Accounting Overview

Service Interim Accounting for IPv4 and IPv6 Services in a Dual Stack Overview

How Service Session Profiles Work
Service Session Profiles Overview

How HTTP Local Server for Guided Entrance Works

Guided Entrance Service Overview

Redirection of Subscriber Sessions When HTTP Local Server is Disabled or Not Configured

Preservation of the Original URL During Redirection of Subscriber Sessions

Service Manager Performance Considerations
Service Manager Performance Considerations

Configuration Tasks for Service Manager

Configuring the Service Manager License

Configuration Tasks for Service Definitions

Creating Service Definitions

Managing Your Service Definitions

Configuration Tasks for Service Sessions Using RADIUS

Activating Subscriber Service Sessions Using RADIUS

Deactivating Service Sessions Using RADIUS

Configuration Tasks for Service Sessions Using CLI

Activating Subscriber Sessions Using the CLI

Preprovisioning Service Sessions

Gracefully Deactivating Subscriber Service Sessions

Forcing Immediate Deactivation of Subscriber Service Sessions

Configuration Tasks for Mutex Services

Activating and Deactivating Multiple Services

Configuring a Mutex Service

Configuration Task for Dual-Stack Subscriber Services
Activation and Deactivation of IPv4 and IPv6 Services in a Dual Stack

Configuring Accounting for Service Manager
Configuring Service Interim Accounting

Configuration Task for Service Session Profiles

Using Service Session Profiles to Deactivate Service Sessions

Working with Service Session Profiles

Configuration Task for Service Manager Statistics
Configuring Service Manager Statistics

Working with QoS Configurations for Service Manager

Referencing QoS Configurations in Service Definitions

Specifying QoS Profiles in Service Definitions

Specifying QoS Parameter Instances in a Service Definition

Modifying QoS Configurations with Service Manager

Removing QoS Configurations Referenced by Service Manager

Configuration Tasks for HTTP Local Server for Guided Entrance

Configuring the HTTP Local Server to Support Guided Entrance

Using CoA Messages with Guided Entrance Services

Configuring the Preservation of the Original URL During Redirection of Subscriber Sessions

Setting a Baseline for HTTP Local Server Statistics

Examples

Example: Combined IPv4 and IPv6 Service in a Dual Stack Service Definition

Example: Guided Entrance Service Definition

Example: Tiered Service Definition

Example: Video-on-Demand Service Definition

Example: Voice-over-IP Service Definition

Configuration Commands

aaa service accounting interval

aaa user accounting interval

ip http access-class

ip http max-connection-time

ip http redirectUrl

ip http same-host-limit

ipv6 http redirectUrl

ipv6 http server

service-management install

service-management service-session-profile

service-management owner-session

service-management subscriber-session service-session

Monitoring HTTP Local Server Settings

Monitoring Profiles for the HTTP Local Server

Monitoring Statistics for Connections to the HTTP Local Server

Monitoring the Configuration of the HTTP Local Server

Monitoring the Connections to the HTTP Local Server

Monitoring Accounting for Service Manager
Monitoring the Default Interval for Interim Accounting of Services

Monitoring Service Manager, Definitions, and Profiles

Monitoring the Status of the Service Manager License

Monitoring IPv4 and IPv6 Interfaces for Service Manager

Monitoring Profiles for Service Manager

Monitoring Service Definitions

Monitoring Service Session Profiles

Monitoring Service and Subscriber Sessions

Monitoring Active Subscriber Sessions with Service Manager

Monitoring Active Owner Sessions with Service Manager

Monitoring the Number of Active Subscriber and Service Sessions with Service Manager

Monitoring Commands

show aaa service accounting interval

show ip interface

show ipv6 interface

show service-management service-definition

show service-management service-session-profile

show service-management owner-session

show service-management subscriber-session

show service-management summary

Knowledge Base

Performance of subscriber logout impacted by Service Manager

Service Manager sessions are not removed when DCM subscribers logout

RADIUS Accounting statistics are not reported for Service Manager subscriber sessions

Service Manager may fail to remove subscriber sessions and service sessions

Service Manager sessions remain in a 'Delete' state after subscriber logout

Attempts to delete a virtual-router terminating Service Manager sessions may fail

Service Manager volume based services do not expire when the bandwidth limit is exceeded

Service Manager sends the wrong virtual-router context for ipv6 interfaces during service deactivation

QoS parameters which are created by Service Manager are not properly cleaned up on user disconnect

Service Manager services containing policies with an external parent group are not getting deactivated via a CoA

Accounting Stop is not consistently sent for subscribers using Service Manager and multiple services with accounting enabled

Service Manager subscriber sessions drop and the system CPU is stuck at 100% during login testing

Very large Acct-Session-Time value in Accounting-Stop with Service Manager macro defined

Stale Service Manager entries remain in a 'Configure' state when subscribers are passed the wrong attributes

Applying QoS parameters via Service Manager is not working for L2TP sessions where VLAN or ATM-VC is the desired reference

Removal of a Service Manager service-definition may cause others to no longer appear in the output of 'show configuration'

QoS Profile attachment through CoA (Service Manager) is not getting attached properly on L2TP-Session on LAC

Stale service-manager entries remain in the "Configure" state

Service-manager sessions are not cleaned up after running subscriber login tests

Service Management reports service definition failures after ISSU

Radius Accounting-Start message is being generated after a failed Service Activation

The ERX responds to a CoA request referencing an invalid service with an Ack instead of a Nak

How to setup service definition macro for statistics collection?

ERX responds with an ACK to CoA request referencing an invalid service Deactivation & Activation with no service present after complete execution

Missing interim radius accounting records for a service activated by CoA

Hierarchical rate-limit and color-mark profiles are always persistent and hence are not automatically deleted

SAE: The feature modify service session is not implemented for aggregate service session

Removing the HTTP Redirect URL from an interface also removes the HTTP server configuration from the parent virtual-router

HTTP local server does not SYN ACK any tcp SYN received

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