Understanding Status LEDs to Troubleshoot

Module LEDs can show you the immediate status of a module and alert you to a problem with the module or one of its ports. We recommend you familiarize yourself with LED activity so that you can easily detect and correct a module-related problem with minimal or no system downtime.

LED Identification

Most modules have two sets of status LEDs. The top set indicates basic functional status of the router or module. The bottom set indicates system status for that module, such as port status (line modules and IOAs) or fan status (SRP modules). See Figure 32 and Figure 33 for LED locations and labeling. See Table 10 for descriptions of LED activity for all modules and IOAs.

Figure 32: Typical IOA LEDs

Figure 33: SRP IOA Module LEDs

Note: The primary SRP module illuminates the REDUNDANT LED when the SRP module is part of a redundancy group and it is up and running (or ready to take over). The standby SRP module monitors an activity signal from the primary SRP module to determine its state; it does not shadow the operations of the primary SRP module. If the standby SRP module detects that the primary SRP module is not active (and high-availability mode is not enabled), it reboots the system and takes control. If high-availability mode has been enabled, automatic switchover occurs with near hitless failover.

Table 10: LED Identification and Activity Descriptions

LED Location	LED Label	LED Indicator	LED Color	OFF to ON	ON to OFF
All modules
	OK	Module status	Green	Self-test passed	Failure detected
	FAIL	Module status	Red	Failure detected	Diagnostic test running
	ONLINE	Module status	Green	Module online	Module offline
Line module
	REDUN	Redundancy	Green	Module is active, and a standby module is available	Module is active, and no standby module is available
SFM module
	REDUN	Redundancy	Green	N+1 redundancy is enabled; 2 SRPs and 3 SFMs must be installed and working. When LED is lit, you can remove the module without interrupting service.	One of the five fabric slices is down or not installed. N+1 redundancy is not enabled.
SRP module
	REDUN	Redundancy	Green	Module is the spare system controller, is up, and is ready to take the role of the online system controller.	Module is no longer acting as the spare system controller.
	PA	Power A	Green	Power is online on source A.	Power is off.
	PB	Power B	Green	Power is online on source B.	Power is off.
	FO	Fan online	Green	Fan is online.	Critical fan failure.
	FF	Fan failure	Red	Critical fan failure.	Fan is online.
		NOTE: You can run the show environment command to see whether a noncritical fan failure exists.
	LK	Ethernet link	Green	Ethernet link is up.	Ethernet link is down.
		NOTE: In case of SRP hot-swap, when SRP IOA is removed, LK is turned off. When an SRP IOA is inserted, LK is green and stable.
	AC	Ethernet activity	Green	Blinks when Ethernet traffic is on link.	No Ethernet traffic is on link.
		NOTE: In case of SRP hot-swap, when SRP IOA is removed, AC is turned off. When an SRP IOA is inserted, AC is green and blinking.
IOAs		NOTE: Not all IOAs have the following LEDs.
	ALM	Port status	Yellow	The remote end of the link is experiencing loss of signal (FERF).	No FERF present, port is working correctly.
		Port status	Red	Port is experiencing loss of signal.	Port is working correctly; in sync.
	OK	Port status		Physical link is connected properly and is functioning properly.	Physical link is not connected properly and is not functioning properly.

LED Activity

When the system boots, it runs a series of tests for each module installed in the system, and the LEDs display various configurations. See Table 11 and Table 12 to understand normal and abnormal LED activity.

Note: When you reboot the system after installing a new version of the software, the line modules appear to boot twice.

Table 11: Normal Activity of Functional Status LEDs During Booting

OK	FAIL	ONLINE	Status Process
off	off	off	1. Module is in the power-up restart state; the FAIL LED stays on briefly.
off	on	off	2. Module is initializing, and diagnostic tests are running; the FAIL LED stays on briefly.
on	off	off	3. Module passed the diagnostics; the system boots.
on	off	on	4. Module is now up and running.

If the system detects an error during booting, the FAIL LED lights. Some failure conditions can cause the module not to boot. In this case, the LEDs might all be off. The system then resets the module.

If the operational software detects an error, the FAIL LED lights. Some errors can cause a module reset. Crash information is displayed at the console on the next reboot.

Table 12: Troubleshooting Abnormal LED Activity on Modules

Diagnostic Signs	Possible Problems	Actions
POWER A (PA) LED is not lit POWER B (PB) LED is not lit	System is not receiving power from Power A. System is not receiving power from Power B.	Make sure Power A and Power B terminal connections are securely attached. Verify that power switches are on. Make sure connections to power sources are securely attached. If system still does not operate, contact the Juniper Networks Technical Assistance Center.
FAIL LED lights	The line module and IOA are incompatible. A hardware failure, such as a failed module.	Make sure that the line modules and IOAs are compatible; replace if necessary. If you replaced the IOA only, issue the reload slot slot_number command. If you replaced the line module or if there was a hardware failure, the system is supposed to automatically reset the module. If the condition persists, contact the Juniper Networks Technical Assistance Center.
FAN OK LED does not light FAN FAIL LED lights	Fan is not working properly or has slowed down. Fan needs replacement.	Contact the Juniper Networks Technical Assistance Center; the system must be serviced. Note: In the fan tray for the E320 Broadband Services Router, four of the eight fans turn on immediately upon initial power-up and the other four fans turn on after a delay of 10 seconds.
LINK LED is not lit	Ethernet connection is down.	Make sure that Ethernet cables are properly connected to both the Ethernet port and the appropriate network device. If the condition persists, contact the Juniper Networks Technical Assistance Center.
ALM LED is red	System does not recognize a port connection. Cabling is not connected properly. Cable is faulty. Clocking problem exists.	Make sure that all cables are firmly plugged into the ports and the attached network device. Verify that cables are clean. Test for faulty cables. Verify clock source and configuration. Reset the system. NOTE: Problem is corrected when normal LED activity occurs.
ALM LED is yellow	Far end receive failure (FERF) exists.	Correct FERF problem. Reset the system. NOTE: Problem is corrected when normal LED activity occurs.
PA, FO, and LK LEDs on SRP module are on, but are off on LM and SFM module	Thermal protection mode has been enabled. System temperature is too high. Vents are blocked. Fans are not operating.	Look at your console for a message indicating the problem. If you have the system log set to a severity of WARNING or higher, a Warning message indicates the failure. Issue the show environment command to display the temperatures. If the temperature is too high, power down the system. Regulate temperature. Reset the system.