• Download
  Software
• Research a
  Problem 
• Case Management 
• Communities and Forums
• Contract & Product Management 
• Technical Documentation
• Technical Documentation Advanced Search
• Documentation Feedback Form
• Documentation Symbols Key
• End-of-Life Products
• Guidelines and Policies
• Security Resources

Juniper was the first North American IP routing vendor to achieve the prestigious TL 9000 certification by the Quality of Excellence for Suppliers of Telecommunications (QuEST) Forum in the router category, for design, development, provision and service and support.

What is J-Care?

It's the world-class service and support that you expect from a company that delivers the industry's best infrastructure and security products. With J-Care, you now have the confidence knowing that Juniper will do our part to keep you on top of the world!

The E Series Broadband Services Routers uses shared processing and memory when it gathers egress queue rate statistics and events. If sufficient memory is not available, the statistics gathering is temporarily disabled and the queues are considered to be in failover mode until memory becomes available.

The router displays a CLI message whenever queues are put into failover mode and when they recover from failover mode.

Note: When an extremely large number of statistics is being gathered over a short period of time, the router might release the processor to perform more important tasks. This can result in longer rate periods than you have configured. For example, if you configured 10,000 queues to gather statistics every second on a line module, the router might actually lengthen the rate to 2 seconds or more.

To display the number of queues that are disabled because of no resources, issue the show egress-queue rates command.