Example: Configuring Integrated Convergence Services Pickup Groups

This example shows how to configure a pickup group with three members.

• Requirements
• Overview
• Configuration
• Verification

Requirements

Before you configure a pickup group, you must have configured the stations that belong to it. For details, see

Overview

This example shows how to configure a pickup group to include three stations

To associate members of a pickup group with the group:

• Configure the stations.

  In this example, three stations are configured: marge-station1, peter-station2, and sanjay-station3.

• Configure a station group that includes the stations.

  In this example stations marge-station1, peter-station2, and sanjay-station3 are added to the station group sales-customer-inquiry.

• Configure the pickup group to include the station group.

  In this example, station group sales-customer-inquiry is associated with the new-customer-support pickup group.

A pickup group allows members of its group to answer incoming calls directed to any phone number within the group.

Configuration

• Configuring a Pickup Group

Configuring a Pickup Group

CLI Quick Configuration

To quickly configure a pickup group with three members, copy the following commands and paste them into the CLI.

Step-by-Step Procedure

To configure a pickup group:

1. Configure three stations to belong to pickup group.
   [edit]user@host# edit services convergence servicesuser@host set station marge-station1 extension 65550user@host set station marge-station1 caller-id marge-65550 station-type sip template sip-template-CORuser@host set station peter-station2 extension 65551user@host set station peter-station2 caller-id peter-65551 station-type sip template sip-template-CORuser@host set station sanjay-station3 extension 65552user@host set station sanjay-station3 caller-id sanjay-65552 station-type sip template sip-template-COR
2. Configure a station-group to include the stations.
   [edit services convergence-services]
   user@host# set station-group sales-customer-inquiry station marge-station1 station peter-station2 station sanjay-station3
3. Create a pickup group.
   [edit services convergence-services]
   user@host# set features pickup-group new-customer-support station-group sales-customer-inquiry.

Results

From configuration mode, confirm your configuration by entering the show services convergence-services station-group sales-customer-inquiry command and the show services convergence-services features pickup-group new-customer-support command. If the output does not display the intended configuration, repeat the configuration instructions in this example to correct it.

If you are done configuring the device, enter commit from configuration mode.

Verification

To confirm that the SRX Series MGW is active, is working properly, perform this task:

• Verifying that the SRX Series MGW is Active

Verifying that the SRX Series MGW is Active

Purpose

Verify that the SRX Series MGW is active. Display the length of time that the Integrated Convergence Services media gateway call routing engine has been executing.

Action

From operational mode, enter the show services convergence-services media-gateway uptime command.

Related Topics

• Understanding Integrated Convergence Services Pickup Groups
• Understanding SIP Station Configurations
• Understanding SRX Series Integrated Convergence Services Media Gateway Analog Stations Configuration
• Understanding Integrated Convergence Services Hunt Groups
• Understanding Integrated Convergence Services Ring Groups