Understanding Integrated Convergence Services Hunt Groups

This topic covers the hunt group that you can use when the SRX Series survivable call server (SRX Series SCS) is in control and the peer call server is unavailable to provide the same or a similar service.

Before you configure a hunt group, you must create a station group that includes its member stations specified in the order of precedence in which you want the users to take a call.

You configure a hunt group with a logical extension that outside parties can call. When a call comes in on the logical extension, the call is directed to the phone whose station is specified first in the preconfigured station group, and that phone rings. The next incoming call is directed to the second station specified in the station group and its phone rings, and so on, in round robin fashion.

To connect the call, the system hunts through the configured stations in order, one at a time. It rings a phone up to the time limit that you specify before it tries the next phone in the configured order.

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