Packing a Router or Component for Shipment

This section contains the following topics:

• Tools and Parts Required
• Packing the Services Router for Shipment
• Packing Components for Shipment

Tools and Parts Required

To remove components from the router or the router from a rack, you need the following tools and parts:

• Blank panels to cover empty slots
• Electrostatic bag or antistatic mat, for each component
• Electrostatic discharge (ESD) grounding wrist strap
• Flat-blade screwdriver, approximately 1/4 in. (6 mm)
• Phillips (+) screwdrivers, numbers 1 and 2

Packing the Services Router for Shipment

To pack the router for shipment, follow this procedure:

1. Retrieve the shipping carton and packing materials in which the router was originally shipped. If you do not have these materials, contact your Juniper Networks representative about approved packaging materials.
2. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist and connect the strap to the ESD point on the chassis, or to an outside ESD point if the router is disconnected from earth ground. For more information about ESD, see Preventing Electrostatic Discharge Damage.
3. On the console or other management device connected to the master Routing Engine, enter CLI operational mode and issue the following command to shut down the router software.
   
   

   user@host> request system halt

   Wait until a message appears on the console confirming that the operating system has halted. For more information about the command, see the JUNOS Software Interfaces and Routing Configuration Guide.

4. Shut down power to the router by pressing the power button on the front panel of the router.
5. Disconnect power from the router. For instructions, see Replacing AC Power Supply Cords.
6. Remove the cables that connect to all external devices. For instructions, see Removing PIM Cables.
7. Remove all field-replaceable units (FRUs) from the router.
8. If the router is installed on a wall or rack, have one person support the weight of the router, while another person unscrews and removes the mounting screws.
9. Place the router in the shipping carton.
10. Cover the router with an ESD bag, and place the packing foam on top of and around the router.
11. Replace the accessory box on top of the packing foam.
12. Securely tape the box closed.
13. Write the RMA number on the exterior of the box to ensure proper tracking.

Packing Components for Shipment

To pack and ship individual components, follow these guidelines:

• When you return components, make sure they are adequately protected with packing materials and packed so that the pieces are prevented from moving around inside the carton.
• Use the original shipping materials if they are available.
• Place individual boards in electrostatic bags.
• Write the RMA number on the exterior of the box to ensure proper tracking.

Caution: Do not stack any of the router components.