Locating Component Serial Numbers

Before contacting Juniper Networks to request a Return Materials Authorization (RMA), you must find the serial number on the router or component. To list the router components and their serial numbers, enter the following command-line interface (CLI) command:

  Hardware inventory:
Item             Version  Part number  Serial number     Description
Chassis                                015810200500      J6350
Midplane         REV 00   710-012339
System IO        REV 00   710-012315                     JX350 System IO
Routing Engine   REV 00   710-012151					 RE-J6350-3400
HW crypto                                                Crypto accelerator    
FPC 0                                                    FPC
  PIC 0                                                  4x GE Base
PIC

Note: In the show chassis hardware command, the PIM slot number is reported as an FPC number and the PIM number (always 0) is reported as the PIC number.

Most components also have a serial number ID label attached to the component body.

The following sections describe the label location on each type of component:

• J2320 and J2350 Chassis Serial Number and Agency Labels
• J4350 and J6350 Chassis Serial Number and Agency Labels
• PIM Serial Number Label
• Power Supply Serial Number Labels

J2320 and J2350 Chassis Serial Number and Agency Labels

J2320 and J2350 Services Routers have serial number ID labels located on the back of the chassis, as shown in Figure 91, and an agency label on the bottom of the chassis, as shown in Figure 92.

Figure 91: Location of the Serial Number ID Labels

Figure 92: Location of the Agency Labels

J4350 and J6350 Chassis Serial Number and Agency Labels

J4350 and J6350 Services Routers have serial number ID labels on the back of the chassis, as shown in Figure 93, and an agency label on the bottom front corner, as shown in Figure 94.

Figure 93: Location of Serial Number ID Labels

Figure 94: Location of the Agency Labels

PIM Serial Number Label

PIMs are field-replaceable. Each PIM has a unique serial number. The serial number label is located on the right side of the PIM, when the PIM is horizontally oriented (as it would be installed in the router). The exact location might be slightly different on different PIMs, depending on the placement of components on the PIM board.

Power Supply Serial Number Labels

The power supplies installed in the J6350 Services Router are field-replaceable. Each power supply has a unique serial number. The serial number label is located on the top of the power supply.