Technical Documentation

Troubleshooting SRX5600 Services Gateway SPCs

Problem

A Services Processing Card (SPC) is not functioning normally.

Solution

  • Make sure the SPC is properly seated in the midplane. Check that each ejector handle has been turned clockwise and is tight.
  • Issue the CLI show chassis fpc command to check the status of installed SPCs. As shown in the sample output, the value Online in the column labeled State indicates that the SPC is functioning normally:

    user@host> show chassis fpc
                  Temp  CPU Utilization (%)   Memory    Utilization (%)
    Slot State            (C)  Total  Interrupt      DRAM (MB) Heap     Buffer
      0  Online            41      9          0       1024       15         57
      1  Online            43      5          0       1024       16         57
      2  Online            43     11          0       1024       16         57
      3  Empty
      4  Empty
      5  Online            42      6          0       1024       16         57
     

    For more detailed output, add the detail option. The following example does not specify a slot number, which is optional:


    user@host> show chassis fpc detail

    Slot 0 information: State Online Temperature 41 degrees C / 105 degrees F Total CPU DRAM 1024 MB Total RLDRAM 256 MB Total DDR DRAM 4096 MB Start time: 2007-07-10 12:28:33 PDT Uptime: 1 hour, 33 minutes, 52 seconds Slot 1 information: State Online Temperature 43 degrees C / 109 degrees F Total CPU DRAM 1024 MB Total RLDRAM 256 MB Total DDR DRAM 4096 MB Start time: 2007-07-10 12:28:38 PDT Uptime: 1 hour, 33 minutes, 47 seconds Slot 2 information: State Online Temperature 43 degrees C / 109 degrees F Total CPU DRAM 1024 MB Total RLDRAM 256 MB Total DDR DRAM 4096 MB Start time: 2007-07-10 12:28:40 PDT Uptime: 1 hour, 33 minutes, 45 seconds Slot 5 information: State Online Temperature 42 degrees C / 107 degrees F Total CPU DRAM 1024 MB Total RLDRAM 256 MB Total DDR DRAM 4096 MB Start time: 2007-07-10 12:28:42 PDT Uptime: 1 hour, 33 minutes, 43 seconds

    For further description of the output from the commands, see the JUNOS System Basics and Services Command Reference.


Published: 2009-11-03