Troubleshooting FPCs on the M40e Router
Problem
The FPCs are not functioning normally.
Solution
As soon as an FPC is seated in an operating router, the Routing Engine downloads the FPC software to it. The FPC then runs diagnostics and enables the PICs housed on it. During this time, the green LED labeled STATUS above the FPC on the craft interface blinks. When the FPC is online and functioning normally, the STATUS LED lights steadily.
To troubleshoot the FPCs, follow these guidelines:
- If the red LED labeled FAIL above the FPC on the craft interface lights steadily, check the LCD on the craft interface for a message about the status of the FPC and the PICs housed in it.
- Make sure the FPC is properly seated in the midplane—use a Phillips screwdriver to check that the screws at the top and bottom of the card carrier are tight.
- To check the status of an FPC, issue the CLI command:
user@host> show chassis fpcTemp CPU Utilization (%) Memory Utilization (%) Slot State (C) Total Interrupt DRAM (MB) Heap Buffer 0 Online 37 4 0 32 2 40 1 Empty 2 Offline -- FPC not supported on platform -- 3 Empty 4 Online 34 1 0 32 1 40 5 Online 35 4 0 32 2 40 6 Online 39 4 0 32 1 39 7 Empty
For more detailed output, add the detail option. The following example also specifies a slot number (0), which is optional:
user@host> show chassis fpc detail 0Slot 0 information: State Online Temperature 37 degrees C / 98 degrees F Total CPU DRAM 32 MB Total SRAM 4 MB Total SDRAM 128 MB I/O Manager ASIC information Version 3.0, Foundry IBM, Part number 0 I/O Manager ASIC information Version 3.0, Foundry IBM, Part number 0 Start time: 2003-03-31 20:54:30 PDT Uptime: 25 days, 8 hours, 5 minutes, 32 seconds
For further description of the output from the commands, see the Junos System Basics and Services Command Reference.
