Technical Documentation

Troubleshooting the MX80 Fan Tray

Problem

The fans in the fan tray are not functioning normally.

Solution

Follow these guidelines to troubleshoot the fans:

  • Check the alarm LEDs on the front panel.
  • Issue the show chassis fan command to get status information about the fans.

    user@host> show chassis fan
          Item                      Status   RPM     Measurement
          Fan 1                     OK       4560    Spinning at intermediate-speed
          Fan 2                     OK       4560    Spinning at intermediate-speed
          Fan 3                     OK       4560    Spinning at intermediate-speed
          Fan 4                     OK       4560    Spinning at intermediate-speed
          Fan 5                     OK       4560    Spinning at intermediate-speed
    
  • If the red alarm LED on the front panel lights, issue the show chassis alarms command to get information about the source of an alarm condition.

    If the CLI output lists only one fan failure, and the other fans are functioning normally, the fan is most likely faulty and you must replace the fan tray.

  • Place your hand near the exhaust vents at the side of the chassis to determine whether the fans are pushing air out of the chassis.
  • If a fan tray is removed, a yellow alarm and a red alarm occur.
  • The following conditions automatically cause the fans to run at full speed and also trigger the indicated alarm:

    • A fan fails (red alarm).
    • The router temperature exceeds the “temperature warm” threshold (yellow alarm).
    • The temperature of the router exceeds the maximum “temperature hot” threshold (red alarm and automatic shutdown of the power supplies).
    To view the temperature threshold settings, issue the show chassis temperature-thresholds command.

    user@host> show chassis temperature-thresholds
                               Fan speed        Yellow alarm         Red alarm
    Item                     Normal   High    Normal   Bad fan    Normal   Bad fan
    Chassis default              48     54        65        55        75        65
    Routing Engine               55     60        75        65        85        70
    

Published: 2010-08-13

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