• Supported Platforms
• MX480 Routers

• Related Topics
• Installing an MX480 DPC
• MX480 DPC Terminology
• Maintaining MX480 DPCs

Troubleshooting the MX480 DPCs

Problem

The DPCs are not functioning normally.

Solution

• Monitor the green LED labeled OK above the DPC on the craft interface as soon as a DPC is seated in an operating router.

  The Routing Engine downloads the DPC software to it under two conditions: the DPC is present when the Routing Engine boots Junos OS, and the DPC is installed and requested online through the CLI or push button on the front panel. The DPC then runs diagnostics, during which the OK LED blinks. When the DPC is online and functioning normally, the OK LED lights green steadily.

• Make sure the DPC is properly seated in the midplane. Check that each ejector handle has been turned clockwise and is tight.
• Check the OK/FAIL LED on the DPC and OK and FAIL DPC LEDs on the craft interface. When the DPC is online and functioning normally, the OK LED lights green steadily.
• Issue the show chassis fpc command to check the status of installed DPCs. As shown in the sample output, the value Online in the column labeled State indicates that the DPC is functioning normally:
  
  

  user@host> show chassis fpc

                Temp  CPU Utilization (%)   Memory    Utilization (%)
  Slot State            (C)  Total  Interrupt      DRAM (MB) Heap     Buffer
    0  Online            41      9          0       1024       15         57
    1  Online            43      5          0       1024       16         57
    2  Online            43     11          0       1024       16         57
    3  Empty
    4  Empty
    5  Online            42      6          0       1024       16         57

  Note: The show chassis fpc command displays the status of the DPCs.

  For more detailed output, add the detail option. The following example does not specify a slot number, which is optional:

  
  

  user@host> show chassis fpc detail

  Slot 0 information:
    State                                 Online
    Temperature                        41 degrees C / 105 degrees F
    Total CPU DRAM                   1024 MB
    Total RLDRAM                      256 MB
    Total DDR DRAM                   4096 MB
    Start time:                           2007-07-10 12:28:33 PDT
    Uptime:                               1 hour, 33 minutes, 52 seconds
    Max Power Consumption             368 Watts
  Slot 1 information:
    State                                 Online
    Temperature                        43 degrees C / 109 degrees F
    Total CPU DRAM                   1024 MB
    Total RLDRAM                      256 MB
    Total DDR DRAM                   4096 MB
    Start time:                           2007-07-10 12:28:38 PDT
    Uptime:                               1 hour, 33 minutes, 47 seconds
    Max Power Consumption             249 Watts
  Slot 2 information:
    State                                 Online
    Temperature                        43 degrees C / 109 degrees F
    Total CPU DRAM                   1024 MB
    Total RLDRAM                      256 MB
    Total DDR DRAM                   4096 MB
    Start time:                           2007-07-10 12:28:40 PDT
    Uptime:                               1 hour, 33 minutes, 45 seconds
    Max Power Consumption             335 Watts
  Slot 5 information:
    State                                 Online
    Temperature                        42 degrees C / 107 degrees F
    Total CPU DRAM                   1024 MB
    Total RLDRAM                      256 MB
    Total DDR DRAM                   4096 MB
    Start time:                           2007-07-10 12:28:42 PDT
    Uptime:                               1 hour, 33 minutes, 43 seconds
    Max Power Consumption             333 Watts
   

  For further description of the output from the commands, see the Junos System Basics Configuration Guide.