• Supported Platforms
• TX Matrix Plus Routers

• Related Topics
• TX Matrix Plus Craft Interface Overview.
• TX Matrix Plus TXP-CIP Overview
• Replacing a TX Matrix Plus TXP-CIP

Troubleshooting the TX Matrix Plus TXP-CIPs

Problem

During normal operation:

• All TXP-CIPs are online.
• The green OK LED on the faceplate of the TXP-CIP is lit.
• The yellow FAIL LED on the faceplate of the TXP-CIP is not lit.

The following indicate a problem with a TXP-CIP:

• The yellow FAIL LED on the faceplate of the TXP-CIP is lit.
• The green OK LED on the faceplate of the TXP-CIP is not lit.
• A TXP-CIPs is not online.

Solution

To troubleshoot the TXP-CIPs:

1. Check the LEDs on the TXP-CIP faceplate:
   • Yellow FAIL LED on the TXP-CIP faceplate is lit—Use the CLI for the status of the TXP-CIP.
2. Verify that the the TXP-CIP is Online by issuing the issuing the show chassis environment cip sfc 0 command
   
   

   user@host> show chassis environment cip sfc 0

   CIP 0 status:
     State                      Online Active
     Temperature                30 degrees C / 86 degrees F             
     Power 1                    
       1.0 V                     1015 mV
       1.8 V                     1820 mV
       2.5 V                     2491 mV
       3.3 V                     3306 mV
       3.3 V bias                3300 mV
       5.0 V                     5085 mV
       9.0 V                     9087 mV
     Bus Revision               74
   CIP 1 status:
     State                      Online Inactive
     Temperature                30 degrees C / 86 degrees F             
     Power 1                    
       1.0 V                     1008 mV
       1.8 V                     1807 mV
       2.5 V                     2494 mV
       3.3 V                     3293 mV
       3.3 V bias                3300 mV
       5.0 V                     5078 mV
       9.0 V                     8991 mV
     Bus Revision               74
   

3. Verify that the the links from the TXP-CIP to the T1600 routers (LCC) are Up by issuing the show chassis cip command:
   
   

   user@host> show chassis cip

   sfc0-cip0    
   Eswitch Port Type Connected-to     Link  Speed       Duplex Auto-Neg
   0       4    XE   SFC1             Down  0           Full   Off  
   0       5    XE   SFC0             Down  0           Full   Off  
   0       6    XE   SFC3             Down  0           Full   Off  
   0       7    XE   SFC2             Down  0           Full   Off  
   0       8    XE   SFC4             Down  0           Full   Off  
   1       0    GE   LCC0             Up    1000Mbps    Full   On   
   1       1    GE   LCC8             Down  0           Half   On   
   1       2    GE   LCC1             Up    1000Mbps    Full   On   
   1       3    GE   LCC9             Down  0           Half   On   
   1       4    GE   LCC2             Up    1000Mbps    Full   On   
   1       5    GE   LCC10            Down  0           Half   On   
   1       6    GE   LCC3             Up    1000Mbps    Full   On   
   1       7    GE   LCC11            Down  0           Half   On   
   1       8    GE   LCC4             Down  0           Half   On   
   1       9    GE   LCC12            Down  0           Half   On   
   1       10   GE   LCC5             Down  0           Half   On   
   1       11   GE   LCC13            Down  0           Half   On   
   1       12   GE   LCC6             Down  0           Half   On   
   1       13   GE   LCC14            Down  0           Half   On   
   1       14   GE   LCC7             Down  0           Half   On   
   1       15   GE   LCC15            Down  0           Half   On   
   1       16   GE   GE16             Down  0           Half   On   
   1       17   GE   GE17             Down  0           Half   On

4. Make sure the TXP-CIP is properly seated in the midplane. Verify that each ejector handle has been turned clockwise and is tight.

The text in the column labeled ”LCD Message” appears in the display of the craft interface. The text in the column labeled “CLI Message” appears in the output from the show chassis alarms command.