• Supported Platforms
• MX80 Routers

• Related Topics
• Returning a Hardware Component to Juniper Networks, Inc.
• Contacting Customer Support

Packing the MX80 Router for Shipment

To pack the router for shipment:

1. Retrieve the shipping box and packing materials in which the router was originally shipped. If you do not have these materials, contact your Juniper Networks representative about approved packaging materials.
2. On the console or other management device connected to the Routing Engine, enter CLI operational mode and issue the following command to shut down the router software.
   
   

   user@host> request system halt

   Wait until a message appears on the console confirming that the operating system has halted.

   For more information about the command, see the Junos System Basics and Services Command Reference.

3. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the strap to one of the ESD points on the chassis.
4. Shut down power to the router by pressing the AC input switch or DC circuit breaker for all power supplies to the off (O) position.
5. Disconnect power from the router.
6. Remove the cables that connect to all external devices.
7. Remove all field replaceable units (FRUs) from the router.
8. Remove the router from the rack. One person should grasp the router while a second person unscrews and removes the mounting screws from the rack. One lifter can then move the router to the shipping container.
9. Place the router in the shipping container.
10. Cover the router with an ESD bag and place the packing foam on top of and around the router.
11. Replace the accessory box on top of the packing foam.
12. Securely tape the box closed.
13. Write the RMA number on the exterior of the box to ensure proper tracking.