• Related Topics
• Contacting Customer Support to Obtain Return Materials Authorization for EX Series Switches
• Returning an EX4500 Switch or Component for Repair or Replacement

Locating the Serial Number on an EX4500 Switch or Component

If you are returning a switch or hardware component to Juniper Networks for repair or replacement, you must locate the serial number of the switch or component. You must provide the serial number to the Juniper Networks Technical Assistance Center (JTAC) when you contact them to obtain Return Materials Authorization (RMA).

If the switch is operational and you can access the CLI, you can list serial numbers for the switch and for some components with a CLI command. If you do not have access to the CLI or if the serial number for the component does not appear in the command output, you can locate the serial number ID label on the physical switch or component.

Note: If you want to find the serial number on the physical switch component, you will need to remove the component from the switch chassis, for which you must have the required parts and tools available. See Installing and Removing EX4500 Switch Hardware Components.

Listing the Switch and Components Details with the CLI

To list the switch and switch components and their serial numbers, enter the following CLI command:

The following output lists the switch components and serial numbers for an EX4500 switch:

Hardware inventory:
Item             Version  Part number  Serial number     Description
Chassis                                DE0210067262      EX4500-40F
Routing Engine 0 REV 00D  750-026816   DE0210067262      EX4500-40F
FPC 0            REV 00D  750-026816   DE0210067262      EX4500-40F
  CPU                     BUILTIN      BUILTIN           FPC CPU
  PIC 0                   BUILTIN      BUILTIN           40x 1/10GE
    Xcvr 0       REV 01   740-030128   J09J24144         SFP+-10G-ER
    Xcvr 3       REV 01   740-030128   J09J24151         SFP+-10G-ER
  PIC 1          REV 02   711-028852   DJ0210102094      4x 1/10GE
    Xcvr 0       REV 02   740-011613   PH262X4           SFP-SX
  PIC 3          REV 01   711-030220   DL0210020902      Intraconnect module (EX4500 LB)
Power Supply 0   REV 01   740-029654   EK0710120015      PS 1000W/1200W AC Front to back airflow
Fan Tray                                                 Fan Tray, Front to back Airflow

For information about the show chassis hardware command, see the JUNOS Software System Basics and Services Command Reference at http://www.juniper.net/techpubs/software/junos/index.html.

Locating the Chassis Serial Number ID Label on an EX4500 Switch

The serial number ID label is located on the front left corner of the chassis on an EX4500 switch. See Figure 1.

Locating the Serial Number ID Labels on FRUs in an EX4500 Switch

The power supplies, fan tray, uplink modules, and the intraconnect module installed in EX4500 switches are field-replaceable units (FRUs).

For each of these FRUs, you must remove the FRU from the switch chassis to see the FRU’s serial number ID label.

• Power Supply—The serial number ID label is on the top of the power supply. See Figure 2 to see the location of the serial number ID label. See Removing a Power Supply from an EX4500 Switch.

  Figure 2: Location of the Serial Number ID Label on an AC Power Supply Used in an EX4500 Switch

  

• Fan tray—The serial number ID label is on the top right corner of the fan tray. See Figure 3 to see the location of the serial number ID label.See Removing a Fan Tray from an EX4500 Switch.

  Figure 3: Location of the Serial Number ID Label on the Fan Tray Used in an EX4500 Switch

  

• Uplink module—The serial number ID label is on the circuit board. See Removing an Uplink Module from an EX4500 Switch.
• Intraconnect module—The serial number ID label is on the circuit board. See Removing an Intraconnect Module from an EX4500 Switch.