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Troubleshooting I/O Cards on the SRX3600 Services Gateway

To troubleshoot an I/O card (IOC), follow these guidelines:

• Make sure the IOC is properly seated in the midplane and its screws are tightened.
• Issue the CLI show chassis fpc command to check the status of installed IOCs. As shown in the sample output, the value Online in the column labeled State indicates that the IOC is functioning normally:
  
  

  user@host> show chassis fpc

                       Temp  CPU Utilization (%)   Memory    Utilization (%)
  Slot State           (C)  Total  Interrupt      DRAM (MB) Heap     Buffer
    0  Online           35     43          0       1024        4         27
    1  Online           34     43          0       1024        4         27
    2  Online           34     43          0       1024        4         27
    3  Empty
    4  Online           40     43          0       1024        4         27
    5  Empty
    6  Online           39     43          0       1024        4         27
    7  Empty
    8  Empty
    9  Empty
   10  Online           35     43          0       1024        4         27
   11  Online           36     43          0       1024        4         27
   12  Empty
  

  Using a question mark (?) gives you a listing of the various options for the command:

  
  

  user@host> show chassis fpc ?

  
  Possible completions:
    <[Enter]>            Execute this command
    <fpc-slot>           FPC slot number (0..12)
    detail               Display detailed output
    pic-status           Show Physical Interface Cards installed in FPC
    |                    Pipe through a command

  To view information about a particular card in the chassis, use the fpc slot option:

  
  

  user@host> show chassis fpc 6

                       Temp  CPU Utilization (%)   Memory    Utilization (%)
  Slot State            (C)  Total  Interrupt      DRAM (MB) Heap     Buffer
    6  Online            35     42          0       1024        4         27
  

  For more detailed output, add the detail option. The following example does not specify a slot number, which is optional:

  
  

  user@host> show chassis fpc detail

  
  Slot 0 information:
    State                                 Online
    Temperature                        34 degrees C / 93 degrees F
    Total CPU DRAM                   1024 MB
    Total RLDRAM                        0 MB
    Total DDR DRAM                      0 MB
    Start time:                           2008-11-04 07:07:48 PST
    Uptime:                               5 hours, 48 minutes, 43 seconds
  Slot 1 information:
    State                                 Online
    Temperature                        34 degrees C / 93 degrees F
    Total CPU DRAM                   1024 MB
    Total RLDRAM                        0 MB
    Total DDR DRAM                      0 MB
    Start time:                           2008-11-04 07:07:50 PST
    Uptime:                               5 hours, 48 minutes, 41 seconds
  Slot 2 information:
    State                                 Online
    Temperature                        33 degrees C / 91 degrees F
    Total CPU DRAM                   1024 MB
    Total RLDRAM                        0 MB
    Total DDR DRAM                      0 MB
    Start time:                           2008-11-04 07:07:51 PST
    Uptime:                               5 hours, 48 minutes, 40 seconds
  Slot 4 information:
    State                                 Online
    Temperature                        40 degrees C / 104 degrees F
    Total CPU DRAM                   1024 MB
    Total RLDRAM                        0 MB
    Total DDR DRAM                      0 MB
    Start time:                           2008-11-04 07:07:44 PST
    Uptime:                               5 hours, 48 minutes, 47 seconds
  Slot 6 information:
    State                                 Online
    Temperature                        38 degrees C / 100 degrees F
    Total CPU DRAM                   1024 MB
    Total RLDRAM                        0 MB
    Total DDR DRAM                      0 MB
    Start time:                           2008-11-04 07:07:44 PST
    Uptime:                               5 hours, 48 minutes, 47 seconds
   

  For further description of the output from the commands, see the JUNOS System Basics and Services Command Reference.