AV System Log Messages

This chapter describes messages with the AV prefix. They are generated by the antivirus scanning process (avd).

AV_HUGE_FILE_DROPPED_MT

System Log Message

AntiVirus: Content from source-address:source-port to destination-address:destination-port filename was dropped because maximum content size was exceeded.

Description

The antivirus scanner dropped the received traffic without scanning because the file size exceeds the maximum content limit; see product Release Notes for the maximum content size supported on a device

Type

Event: This message reports an event, not an error

Severity

warning

Facility

LOG_PFE

AV_HUGE_FILE_NOT_SCANNED_MT

System Log Message

AntiVirus: Content from source-address:source-port to destination-address:destination-port filename was not scanned because maximum content size was exceeded.

Description

The antivirus scanner passed the received traffic without scanning because the file size exceeds the maximum content limit; see product Release Notes for the maximum content size supported on a device

Type

Event: This message reports an event, not an error

Severity

warning

Facility

LOG_PFE

AV_MANY_MSGS_DROPPED_MT

System Log Message

AntiVirus: Content from source-address:source-port to destination-address:destination-port filename dropped because the maximum number of concurrent messages exceeded.

Description

The antivirus scanner dropped the received traffic because the maximum number of concurrent messages to scan is exceeded

Type

Event: This message reports an event, not an error

Severity

warning

Facility

LOG_PFE

AV_MANY_MSGS_NOT_SCANNED_MT

System Log Message

AntiVirus: Content from source-address:source-port to destination-address:destination-port filename was not scanned because the maximum number of concurrent messages are exceeded.

Description

The antivirus scanner passed the received traffic without scanning because the maximum number of concurrent messages to scan is exceeded

Type

Event: This message reports an event, not an error

Severity

warning

Facility

LOG_PFE

AV_PATTERN_GET_FAILED

System Log Message

AntiVirus: cannot retrieve pattern error-message file due to error-code (status-code).

Description

The device was unable to access or retrieve an antivirus pattern file from a server, identified by IP address and port number, through HTTP. The error code provides information you need to get help from Juniper Networks technical support

Type

Event: This message reports an event, not an error

Severity

notice

Facility

LOG_FIREWALL

Cause

Unable to retrieve an antivirus pattern file from the server

Action

Contact Juniper Networks technical support

AV_PATTERN_KEY_EXPIRED

System Log Message

AntiVirus: Attempt to time failed due to date, please renew to receive updates.

Description

The internal antivirus scanner was unsuccessful in downloading the antivirus pattern file, because the AV license key has been expired

Type

Event: This message reports an event, not an error

Severity

notice

Facility

LOG_FIREWALL

Cause

Download the antivirus pattern file while antivirus license key has been expired

Action

Renew the antivirus license key

AV_PATTERN_KL_CHECK_FAILED

System Log Message

AntiVirus: db file signature mismatch: error-message.

Description

The device is unable to use Kaspersky's pattern file. The error message provides information you need to give Juniper Networks technical support

Type

Event: This message reports an event, not an error

Severity

critical

Facility

LOG_FIREWALL

Cause

The device is unable to use Kaspersky's pattern file

Action

Contact Juniper Networks technical suppor

AV_PATTERN_TOO_BIG

System Log Message

AntiVirus: The pattern file specified in server is too large(file-size bytes)

Description

The pattern file size specified in the server initialization file (server.ini) exceeds the maximum prescribed limit

Type

Event: This message reports an event, not an error

Severity

alert

Facility

LOG_FIREWALL

Cause

The pattern file size specified in the server initialization file exceeds the limit

Action

Contact Juniper Networks technical suppor

AV_PATTERN_UPDATED

System Log Message

AntiVirus: Pattern file updated. Version: version; size: file-size bytes

Description

The internal antivirus scanner successfully updated the pattern file and may have changed the size of the file in the process

Type

Event: This message reports an event, not an error

Severity

notice

Facility

LOG_FIREWALL

Cause

The internal antivirus scanner successfully updated the antivirus pattern file

Action

No recommended action

AV_PATTERN_WRITE_FS_FAILED

System Log Message

AntiVirus: db file save failed: error-code

Description

The device is unable to save contents of an antivirus pattern file to the file system

Type

Event: This message reports an event, not an error

Severity

critical

Facility

LOG_FIREWALL

Cause

The device is unable to save contents of an antivirus pattern file to the file syste

Action

Contact Juniper Networks technical support

AV_SCANNER_DROP_FILE_MT

System Log Message

AntiVirus: Content from source-address:source-port to destination-address:destination-port filename was dropped because scan-engine error or constraint with code error-code for error-message.

Description

The antivirus scanner dropped the received traffic because of an internal error

Type

Event: This message reports an event, not an error

Severity

warning

Facility

LOG_PFE

AV_SCANNER_ERROR_SKIPPED_MT

System Log Message

AntiVirus: Content from source-address:source-port to destination-address:destination-port filename was not scanned because scan-engine error or constraint with code error-code for error-message.

Description

The antivirus scanner passed the received traffic because of an internal error

Type

Event: This message reports an event, not an error

Severity

warning

Facility

LOG_PFE

AV_SCANNER_READY

System Log Message

AntiVirus:The scan engine is ready.

Description

The antivirus scan engine is ready to scan the traffic

Type

Event: This message reports an event, not an error

Severity

notice

Facility

LOG_FIREWALL

Cause

The antivirus scan engine is ready

Action

No recommended action

AV_VIRUS_DETECTED_MT

System Log Message

AntiVirus: Virus detected: from source-address:source-port to destination-address:destination-port source-zone source-zone-name filename file temporary-filename virus name URL:http://www.viruslist.com/en/search?VN=url

Description

The antivirus scanner has detected a virus; the log will show source and destination port and IP, source zone, contaminated file, virus name and URL link with virus description

Type

Event: This message reports an event, not an error

Severity

warning

Facility

LOG_PFE