Troubleshooting Events
Problem
My View Events page does not display any events. (See Figure 29.)
Figure 29: View Events Page Displaying Error

Cause
Typically, events are not displayed when logging of messages is not enabled. You can enable system log messages at a number of different levels using the J-Web configuration editor or the CLI terminal. The choice of level depends on how specific you want the event logging to be and what options you want to include. For details on the configuration options, see the Junos System Basics Configuration Guide (system level) or the Junos Services Interfaces Configuration Guide (all other levels).
Solution
To enable system log messages with the J-Web configuration editor:
- Navigate to Configuration>View and Edit>Edit Configuration.
- Next to System, click Configure or Edit to navigate to the system level in the configuration hierarchy.
- Next to Syslog, click Configure or Edit to navigate to the system log level in the configuration hierarchy.
- Next to File, click Add new entry to create a log file.
- In the File name box, type messages to name the log file.
- Next to Contents, click Add new entry to select a facility that you want to configure—for example, authorization, change-log, conflict-log, or user.
- In the Facility list, select authorization to configure the authorization facility.
- In the Level list, select info to set the severity level to informational messages.
- Repeat Steps 4 and 5 to configure different facilities and their levels.
- To verify the configuration, at the CLI terminal, enter the show syslog command in configuration mode. (See Figure 30.)
Figure 30: Verifying System Log Messages Configuration

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