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• Test the Connection to JSS    

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• Running an Organization in Test Mode

Test the Connection to JSS

From the Organizations page, you can test an organization’s connectivity with Juniper Support Systems (JSS). This test can be performed with every organization in the table.

To test an organization’s connectivity with JSS:

1. From the Service Now task ribbon, select Administration > Organizations. The Organizations page is displayed.
2. Select the organization whose connection to JSS you want to test.
3. Click Check Status from the Actions panel. The Test Connection dialog box displays the result of the test connection to JSS, as a success or a failure. In case of a failure, a description is displayed, stating the reason for the failure in connection.
   
   
4. Click Close to return to the Organizations page.