Technical Documentation

Associating Devices to a Device Group

Service Now allows you to associate devices to device groups.

To associate devices to device group:

  1. From the Service Now task ribbon, select Administration > Service Now Devices. The Devices page lists the Service Now devices.
  2. Select the device that you want to associate with a device group.

    To associate more than one device, use the Multiple tab.

  3. Click Associate Device Groups from the Actions panel. The Associate Device Groups dialog box is displayed.
  4. In the Device Group drop-down list, select the device group that you want to associate with the selected device.
  5. Click Submit. The device are associated to the selected device group. You can verify the changes on the Devices page, in the Device Group column.

Published: 2010-03-17