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Exporting Device Data in CSV and Excel Format

You can export Service Now device data in CSV and Excel file formats. A CSV file is a plain text file that stores each data record separated by a comma. The XML file contains the hardware components installed in the selected device.

To export the device data in CSV and Excel format:

1. From the Service Now task ribbon, select Administration > Service Now Devices. The Service Now Devices page is displayed.
2. Select the device whose data you want to export.

   To select more than one device, use the Multiple tab.

3. Click Export Devices from the Actions panel. The Export Devices dialog box displays the links to the CSV and Excel files.
4. Select the links to save the files in CSV and Excel file formats.