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• Installing AI-Scripts on Devices Using Service Now    

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• AI-Scripts Overview
• Installing AI-Scripts Manually on Devices
• Adding a Script Bundle to Service Now

Installing AI-Scripts on Devices Using Service Now

AI-Scripts installed on Juniper Networks devices provide the information needed to automatically detect and report problem (incident) and information events, thus ensuring maximum network uptime. Service Now uses Juniper Network’s Device Management Interface (DMI) to install and uninstall AI-Scripts on devices. DMI is an extension to the NETCONF network management protocol.

To install AI-Scripts on devices:

1. From the Service Now task ribbon, select Administration > Service Now Devices. The Service Now Devices page is displayed.
2. Select the device on that you want to install the script bundle. To select more than one device, use the Multiple tab.

   Note: You can install AI-Scripts only on devices that have proper login credentials and belong to a device group.

3. Click Install AI-Scripts from the Actions panel. The Install AI-Script dialog box is displayed.
   
   
4. Select a script bundle from the AI-Script Bundle Name drop-down list, which shows the script bundles managed by Service Now.

   If you want to add a new script bundle, click Add Script Bundle. For more information on how to add a script bundle, see Adding a Script Bundle to Service Now.

5. If you do not want to save a copy of the script bundle file during installation on the device, select Never store Script Bundle files on the device check box.
6. If you want to remove the Script bundle after successful installation on the device, select the Remove Script Bundle files after successful installation check box.
7. If you want to perform the installation later, select the Schedule a Later Time check box, and specify the Start Date and Time for the installation. The installation process will begin automatically at the time you specify.
8. Click Submit. The AI-Script installation task will be scheduled and the Job Information window displays the job ID as follows.
   
   

   To verify the status of the AI-Script installation task on the selected devices, click the job ID link. The Manage Jobs page displays the status of the job.