Technical Documentation

Deleting Information Messages

Information messages that are collected by Service Now and displayed on the Messages page can be deleted from the Service Now database.

To delete an information message:

  1. From the Service Now task ribbon, select Service Central > Information > Messages. The Messages page is displayed.
  2. Select the information message that you want to delete. To delete more than one information message, use the Multiple tab.
  3. Click Delete from the Actions panel. Click Delete again to confirm deletion. The selected information messages will be deleted from the Service Now database and they will no longer appear on the Messages page.

Published: 2009-12-21