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• Deleting a Service Order    

• Related Topics
• Creating a Point-to-Point Ethernet Service Order
• Creating a Multipoint Ethernet Service Order
• Viewing Service Orders

Deleting a Service Order

You can delete a service order that is in the requested state, the scheduled state, the invalid state, or the failed deployment state. To correct a service order in the invalid state, you must delete it and then recreate it; the Ethernet Activator software does not support modifying the service order directly.

To delete a service order from the database, follow these steps:

1. In the Ethernet Activator task ribbon, select the Service Provisioning workspace icon.
2. In the task ribbon, select the Manage Service Requests workspace icon.
3. In the Manage Service Orders inventory page, select the service order you want to delete. To delete several service orders at once, use the multiple selection feature.
4. In the command panel, select Delete Service Order.

   A pop-up window appears requesting confirmation.

5. Click Delete.

   The Manage Service Requests inventory page reappears with the deleted service orders removed.