Technical Documentation

Modifying Organization Parameters

The parameters for the organization that you create can be modified. To do this, you need Service Now Admin privileges.

To modify the parameters of an organization:

  1. From the Service Now task ribbon, select Administration > Organizations. The Organizations page is displayed.
  2. Select the organization whose parameters you wish to modify.
  3. Click Modify Organization from the Actions panel. The Organizations dialog box displays the name, site ID, submit cases as, user name, and password of the selected organization.
  4. Make your changes to these parameters.
  5. Click Submit. The changes are saved in the Service Now database. To view these changes, view the details of the organization in the Organizations page.

Published: 2010-03-17