Technical Documentation

Adding a New Customer

New customers must be identified to the system before you can provision and activate a service order for them.

To add a customer to the database, follow these steps:

  1. In the Ethernet Activator task ribbon, select the Service Provisioning workspace icon.
  2. In the task ribbon, select the Manage Customers task icon.

    An inventory of existing customers appears in the Manage Customers screen.

  3. In the task ribbon, select the Create Customer task icon.
  4. On the Create Customer screen, provide the information requested for the customer, similar to the following example:
    Image s600667.gif

    Fill out the fields in the form.

    The Name and Account number fields are required. All other fields are optional.

  5. Optionally, use the Image File field to upload a graphical image of the customer. This image will be used for the thumbnail representation of the customer in Junos Space screens to easily identify information about that customer. For example, the image might use the customer’s corporate logo.

    To upload an image file for the customer, follow these steps:

    1. In the Image File field, click Browse.
    2. Navigate to the file that contains the image you want to use for this customer.
    3. Click Upload.
  6. Click Create.

    The Manage Customers inventory page shows the new customer.


Published: 2010-03-11