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Uninstalling AI-Scripts from Devices

Service Now allows you to uninstall AI-Scripts from devices. You will not be able to uninstall these scripts from devices that do not have proper login credentials.

To uninstall AI-Script from devices:

1. From the Service Now task ribbon, select Administration > Service Now Devices. The Service Now Devices page is displayed.
2. Select the device from that you want to uninstall the script bundle. To select more than one device, use the Multiple tab.
3. Click Uninstall AI-Scripts from the Actions panel. You will be asked to confirm that you want to unistall the AI-Script from the selected device.
4. Click Submit. This uninstalls the AI-Script from the selected device.