Technical Documentation

Deleting Customers

You cannot delete customer from the database if an active service exists for that customer. You must decommission all such services before you can delete the customer.

To delete a customer from the database, follow these steps:

  1. In the Ethernet Activator task ribbon, select the Service Provisioning workspace icon.
  2. In the task ribbon, select Manage Customers.

    The Manage Customers screen shows the customers in the database.

  3. Select the customer you need to delete. To delete several customers at the same time, use the multiple selection capability in the quick-look panel.
  4. In the Actions panel, click Delete Customer.

    A pop-up window appears requesting confirmation.

  5. Click Delete.

    The Manage Customers screen no longer lists the deleted customer.


Published: 2009-12-15