Technical Documentation

Viewing Customers

The following topics describe how to view customer information either as graphics or in a table.

Viewing Customers as Graphics

To view thumbnails of your customers, follow these steps:

  1. In the Ethernet Activator task ribbon, select the Service Provisioning workspace icon.
  2. In the task ribbon, select the Manage Customers task icon.
  3. To display the customer inventory as thumbnails, in the filter bar, select the thumbnail view icon.

    Thumbnails representing customers appear in the main display area of the screen:

    Image s600666.gif
  4. To restrict the display of customers, enter a search criterion of one or more characters in the Search bar and press Enter. All customer names that match the search criterion are shown in the main display area.
  5. For a quick look view of a specific customer, click once on the customer icon. Summary information about the customer appears in the right panel.

Viewing Customers in a Table

To view a list of your customers in a table, follow these steps:

  1. In the Ethernet Activator task ribbon, select the Service Provisioning workspace icon.
  2. In the Ethernet Activator task ribbon, select the Manage Customers task icon.
  3. To display the customer inventory in a table, in the filter bar, select the table view icon.

    A list of customers appears in a table in the main display area of the screen. For each customer, it shows the customer name, account number, contact name, and email address, as shown in the following example:

    Image s600304.gif
  4. To restrict the display of customers, enter a search criterion of one or more characters in the Search bar and press Enter. All customer names that match the search criterion are shown in the main display area.
  5. For a quick look view of a specific customer, click once on the customer icon. Summary information about the customer appears in the right panel.

Published: 2010-03-11