Technical Documentation

Deleting an Incident

After reviewing the incident information, you can use the Incidents page to delete incidents from Service Now. This action deletes the incident both from the Service Now database and from the Incidents table.

To delete an incident:

  1. From the Service Now task ribbon, select Service Central > Incidents. The Incidents table is displayed.
  2. Select the incident that you want to delete.

    To select more than one incident, use the Multiple tab.

  3. Click Delete. The selected incidents are removed from the Incidents table and the Service Now database.

Published: 2010-03-17