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• Modifying a Device    

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Modifying a Device

With Service Now Admin privileges, you can modify devices that are added to Service Now by installing AI-Scripts on them manually. However, devices discovered by the Space platform cannot be modified.

To modify the parameters of a device:

1. From the Service Now task ribbon, select Administration > Service Now Devices. The Service Now Devices page lists the Service Now devices.
2. Select the device that you want to modify.
3. Click Modify Device from the Actions panel. The Modify Device dialog box lists the parameters of that device.
4. Make the desired changes to the device parameters.
5. Click Submit. The changes are saved in the Service Now database. You can verify the changes on the Service Now Devices page.