• Downloads
• Downloading the Troubleshooting Log File In Maintenance Mode    

• Related Topics

Downloading the Troubleshooting Log File In Maintenance Mode

Maintenance Mode is a special mode that an administrator can use to perform system recovery or debugging tasks while all nodes in the fabric are shutdown and the web proxy is running.

To download the troubleshooting log file in maintenance mode, follow these steps:

1. Connect to an appliance in maintenance mode using the following URL.
   
   

   https://<ipaddress>/maintenance

   Where ipaddress is the address of the Juniper Networks appliance. The maintenance mode page appears.

   

2. Click the click here to log in link. The login dialog box appears.
3. Log in to maintenance mode using the authorized login name and password.
4. Click OK. The Maintenance Mode Actions menu appears.
5. Click Download Troubleshooting Data and Logs. The file download dialog box appears.
6. Click Save to download the troubleshoot.zip file to the connected computer.
7. Click Log Out and Exit from Maintenance Mode.