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• Editing and Deleting an SNMP Server    

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• Configuring Global Settings
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Editing and Deleting an SNMP Server

SNMP servers are the destination for SNMP traps to be sent when a Service Now notification policy is triggered. You can modify the parameters of these SNMP servers and also delete them.

To edit an SNMP server:

1. From the Service Now task ribbon, select Administration > Global Settings > SNMP Configuration. The SNMP Servers page is displayed.
2. Select the SNMP server whose parameters you want to modify.
3. Click Edit. The Edit SNMP dialog box is displayed.
4. Make the desired changes to the parameters.
5. Click Save. The changes are saved in the Service Now database. To verify, you can view the changes on the SNMP Servers page.

To delete an SNMP server:

1. From the Service Now task ribbon, select Administration > Global Settings > SNMP Configuration. The SNMP Servers page is displayed.
2. Select the SNMP server that you want to delete.
3. Click Delete. The selected SNMP server is deleted from the Service Now database and will no longer appear on the SNMP Servers page.