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• Deleting a Device    

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Deleting a Device

When you delete a device, the device is deleted from Service Now, but it is not deleted from the Junos Space Platform. The incidents and JMBs related to the device are also deleted.

To delete a device from Service Now:

1. From the Service Now task ribbon, select Administration > Service Now Devices. The Devices page lists the Service Now devices.
2. Select the device that you want to delete.

   To select more than one device, use the Multiple tab.

3. Click Delete Devices from the Actions panel.

   To delete more than one device, use the Multiple tab.

4. Click Delete Devices from the Actions panel. The Delete Devices dialog box asks you for a confirmation.
5. Click Delete. The selected device is deleted from the Service Now database and will no longer appear on the Devices page.