Decommissioning a Service
You can decommission a service that a customer no longer needs.
You cannot decommission a service if a service order requesting action on that service is in the Requested, Scheduled, In Progress, or Invalid state.
To decommission a service, follow these steps:
- In the Ethernet Activator task ribbon, select the Service Provisioning workspace icon.
- In the task ribbon, select the Manage Services task icon.
- In the Manage Services inventory panel, select the service you want to decommission. To decommission multiple services in one operation, use the multiple selection feature to select all the services you want to decommission.
- In the Actions panel, click Decommission Service.
The Schedule Decommission window appears as follows:

- To
decommission the service immediately, select Decommission now, and click OK.
In the Order Information window, click the job ID of the decommission job.
The Jobs workspace window appears and shows a filtered view of the job inventory, showing only the decommission job. See Viewing Scheduled Jobs for details.
To deploy the service at a later time, select Decommission later, select a date and time to perform the operation, and then click OK.

